Chartway Arena, located in Norfolk, Virginia, serves as the home venue for ODU Monarchs men's and women's basketball teams and hosts concerts and entertainment events throughout the year. Understanding the arena's bag policy before your visit is essential for a smooth entry experience and helps maintain safety for all attendees.
This comprehensive guide covers everything you need to know about Chartway Arena's bag policy, including what bags are allowed, prohibited items, inspection procedures, and helpful tips to expedite your entry. Whether you're attending an ODU basketball game or a concert, reviewing these guidelines will help you prepare properly and avoid delays at security checkpoints.
Chartway Arena Bag Policy
Allowed Bags
Chartway Arena enforces a clear bag policy for all events. Only the following bags are permitted inside the venue:
- Clear Plastic Bags: Maximum size of 12″ x 6″ x 12″. These bags may have handles and allow security personnel to quickly inspect contents.
- Small Clutch Bags or Purses: Must not exceed 4.5″ x 6.5″. These can be any color or pattern but must meet size requirements.
- Gallon-Sized Freezer Bags: Standard resealable plastic bags (Ziploc-style) are acceptable alternatives to purchased clear bags.
- Wallets: Allowed but should be placed inside your clear bag for faster security screening.
Check out Arena Approved Bags: Buy Now!
Permitted Items
The following personal items are allowed at Chartway Arena for both ODU basketball games and concerts, provided they fit within your approved clear bag:
- Cell phones
- Binoculars (without case)
- Personal cameras (professional recording equipment requires prior authorization)
- Keys and small personal care items
- Medications (with proper documentation if needed)
Prohibited Items
The following items are strictly prohibited at Chartway Arena to ensure guest safety and event quality. Review this list carefully before attending:
- Alcoholic beverages or illegal substances
- Glass bottles, aluminum cans, or any outside beverages
- Coolers, ice chests, or thermos containers
- Professional cameras or recording equipment without authorization
- Weapons of any kind including firearms, knives, and pepper spray
- Sticks, clubs, or poles (including selfie sticks)
- Fireworks, explosives, or flammable materials
- Noisemakers, bullhorns, or air horns
- Confetti, balloons, or beach balls
- Non-service animals or pets
- Outside food or snacks
- Skateboards, rollerblades, or scooters
- Water bottles or travel mugs
- Laser pointers or similar devices
Prohibited Bags
These bag types are not permitted inside Chartway Arena under any circumstances:
- Backpacks of any size
- Drawstring bags or cinch sacks
- Briefcases or messenger bags
- Laptop or computer bags
- Diaper bags (parents should use clear bags for baby supplies)
- Fanny packs or belt bags
- Coolers or insulated bags
- Camera cases or equipment bags
- Oversized tote bags or purses exceeding size limits
Bag Inspection Procedure
All guests entering Chartway Arena undergo security screening. To ensure a quick and efficient entry process:
- Verify your bag meets the size requirements before leaving home.
- Organize bag contents for easy visibility during inspection.
- Be prepared to open your bag and remove items if requested by security.
- Return prohibited items to your vehicle before attempting entry, the arena does not provide storage.
- Allow extra time during high-attendance events like ODU conference games or popular concerts.
Security personnel reserve the right to deny entry to anyone refusing bag inspection or carrying prohibited items. Cooperation with security staff ensures everyone's safety and helps reduce wait times.
Exceptions to Bag Policy
Limited exceptions exist for medical necessities and accessibility needs. Guests requiring medical equipment, supplies, or medications that exceed bag size limits should contact Chartway Arena guest services in advance to arrange proper accommodation. Be prepared to provide documentation if requested.
Additionally, specific events may implement modified bag policies. Always check the Chartway Arena website or your event confirmation for any special requirements or temporary policy changes before attending.
Tips for a Smooth Entry at Chartway Arena
- Minimize Your Belongings: Bring only essential items. The less you carry, the faster you'll pass through security.
- Invest in a Clear Bag: Purchase an approved clear bag for regular use at sporting events and concerts. A gallon freezer bag works in a pinch.
- Double-Check Prohibited Items: Review the restricted items list before packing to avoid having to discard belongings.
- Arrive Early: Give yourself extra time for parking, security screening, and finding your seats, especially for high-profile events.
- Check for Updates: Visit the official Chartway Arena website before each event for the most current policy information.
- Consider Going Bag-Free: If possible, carry only your phone, keys, and wallet in your pockets to bypass bag inspection entirely.
Frequently Asked Questions
Can I bring a camera case if my camera is in the clear bag?
No, camera cases are prohibited regardless of where your camera is stored. Cameras must be carried loose inside your approved clear bag without their protective cases.
Are diaper bags allowed for parents attending with infants?
Traditional diaper bags are not permitted. Parents should pack baby essentials, diapers, wipes, bottles, and baby food, in an approved clear bag that meets size requirements.
Can I bring my service dog to Chartway Arena?
Yes, certified service animals assisting guests with disabilities are welcome at Chartway Arena. Emotional support animals and pets are not permitted. Proper service animal documentation may be required.
What if I accidentally bring a prohibited item to a Monarchs game?
You must return the item to your vehicle or dispose of it before entry. Chartway Arena does not offer storage facilities for prohibited items, so plan accordingly to avoid missing event time.
Should I place my wallet inside the clear bag?
Yes, placing your wallet inside your clear bag during entry expedites the security screening process. Once you've cleared security, you can remove your wallet and keep it in your pocket for the remainder of the event.