Planning to attend a New Orleans Pelicans game or catch a concert at the Smoothie King Center? The venue’s clear bag policy is straightforward once you know what to expect. Understanding these requirements before you leave home will save you time at the entrance and help you avoid the hassle of returning items to your car.
Smoothie King Center Bag Policy Overview
The Smoothie King Center enforces a mandatory clear bag policy for all events. Whether you’re attending a basketball game, concert, or family show, only transparent bags within specific dimensions are permitted. This security measure applies universally, with no exceptions for bag style or brand—if it’s not clear, it’s not coming inside.
Approved Bags and Personal Items
You can bring these items into the Smoothie King Center:
- One standard gallon-sized clear freezer bag (Ziploc-style)
- Medically necessary items and medical bags (subject to inspection)
Security staff will visually inspect all bags during entry. The clearer your bag contents, the faster you’ll get through the checkpoint.
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Prohibited Bags and Items
Leave these items at home or in your vehicle:
- Opaque purses, tote bags, or messenger bags
- Outside food and drinks, including sealed water bottles
- Cameras with detachable lenses or professional recording equipment
- Noisemakers, air horns, and musical instruments
There are no storage lockers at the venue, so if you arrive with a prohibited bag, you’ll need to take it back to your car before entering.
Clear Bag Guidelines
Your bag must be completely see-through—made from clear vinyl, PVC, or plastic material. Tinted, frosted, or patterned bags don’t qualify, even if you can somewhat see through them. The 14″ x 14″ x 6″ size limit is firm, so measure your bag before heading out if you’re unsure.
The one exception to the clear bag rule is small clutches no larger than 4.5″ x 6.5″. These can be any material or color. Note that guests may bring either a clear bag (vinyl or Ziploc) or a clutch purse — not both at the same time. Non-clear diaper bags are also prohibited.
Strollers and Special Considerations
Strollers are not allowed during New Orleans Pelicans games. For concerts and other events, stroller policies vary by show, so verify the specific event guidelines on your ticket or the venue website. Families with young children should consider baby carriers or plan to hold smaller kids during basketball games.
Guests requiring medical equipment or disability accommodations should contact Guest Services in advance to discuss specific needs. Medical necessities are handled case-by-case with proper documentation.
Lost and Found Services
If you misplace something during your visit, Guest Services operates Lost and Found stations on the 100 Level near Section 108 and the 300 Level near Section 310. Staff members can file reports for missing items and help reunite you with lost belongings during or after the event.
Tips for Game Day or Concert Entry
- Minimize what you carry—phone, ID, credit card, and keys fit easily in your pockets or a small clutch.
- Check your specific event for any additional restrictions, especially for high-profile concerts or playoff games.
Final Thoughts
The clear bag policy at the Smoothie King Center keeps security screenings moving quickly while maintaining safety standards. Pack smart, arrive with an approved bag, and you’ll breeze through the entrance. A little preparation goes a long way toward making your event experience enjoyable from the moment you walk through the doors.
