Frost Bank Center Bag Policy
Planning to attend a San Antonio Spurs game, concert, or special event at the Frost Bank Center? Understanding the venue's bag policy before you arrive can save you time and hassle at the entrance. The Frost Bank Center has a bag policy designed with your comfort and safety in mind, and knowing what to bring—and what to leave at home—will help ensure a smooth entry experience. Located in San Antonio, Texas, this premier entertainment venue hosts everything from NBA basketball games to major concerts and the annual San Antonio Stock Show & Rodeo. With magnetometer screening machines in use at each entry, arriving prepared is essential for getting to your seat quickly and enjoying the show.
What Bags Are Allowed at Frost Bank Center?
The good news for guests is that the Frost Bank Center does allow bags, but they must meet specific size requirements. Here's what you need to know about bringing a bag into the arena:
- Bags must be 12″ x 12″ x 6″ or smaller, whether clear or not, to be allowed into the arena
- All bags will go through a security screening at entry
- Small clutches and purses that meet the size requirements are permitted
- Diaper bags and medical bags are allowed and will be screened and tagged by Security
- All backpacks regardless of their size are prohibited
It's important to note that bag policies may vary by tour, so please review your event page for the most up-to-date information before arriving. Some artists or events may have stricter requirements, so always check your specific event details.
If your bag doesn't meet the size requirements, don't worry—you have options. Guests with bags that do not meet the size requirements may use secure Binbox lockers, available for $10, located outside the following entrances. These storage locations are conveniently positioned at the Main East Entrance and Michelob Ultra Club Entrance.
Prohibited Items
To maintain a safe environment for all guests, the Frost Bank Center enforces a comprehensive prohibited items list. While the venue doesn't allow outside food and beverages in most cases, there are some exceptions. Here are the key items you cannot bring into the arena:
- Backpacks of any size
- Bags larger than 12″ x 12″ x 6″ (including suitcases, beach bags, and large purses)
- Cameras with detachable lenses, cameras with lenses longer than three inches and all video cameras (for Spurs games and concerts)
- Weapons or items that could be perceived as weapons
- Costumes (dangerous in nature) including nunchucks, pitchforks, sling blades, axes, swords, whips, nooses, etc.
- Outside food and beverages (with medical exceptions noted below)
- Noisemakers (NBA regulations prohibit them for Spurs games)
- Signs or banners larger than 11″ x 17″ or attached to poles/sticks
However, there are important exceptions to be aware of. Items for small children such as baby bottles, formula, etc., are allowed. Guests may also bring small snacks and non-alcoholic beverages (sealed and up to 8 ounces), if medically necessary. If you're bringing medically necessary items, be prepared to declare them at security screening.
Tips for a Smooth Entry
Want to breeze through security and get to your seat faster? Follow these expert tips for a hassle-free entry experience at the Frost Bank Center:
- Go bag-free if possible: Fans without bags are encouraged to use the “No Bag Lanes” to expedite the process. This is the fastest way to enter the arena.
- Measure your bag before leaving home: Don't guess whether your bag meets the 12″ x 12″ x 6″ requirement. Measure it to avoid disappointment at the gate.
- Arrive early: The Frost Bank Center will introduce the use of magnetometers (walk-through metal detectors) as part of enhanced security procedures at all entrances of the arena. Guests will be asked to remove any metallic items during the magnetometer screening process, including cameras, keys and cell phones. Give yourself extra time for this process.
- Prepare for screening: Have your bag open and ready for inspection. Remove metal objects from your pockets before you reach the magnetometer to speed things up.
- Use digital tickets: Download your mobile tickets via the Spurs App before arrival to ensure the smoothest entry process possible.
- Plan for parking: The venue encourages guests to purchase parking in advance through the Frost Bank Center parking page. This saves time and ensures you have a spot.
- Know your payment options: The Frost Bank Center is a cashless facility. Bring your credit or debit card, or use mobile payment options like Apple Pay or Google Pay.
- Check event-specific policies: Some concerts or special events may have additional restrictions. Always check your event page before heading to the venue.
If you're attending with small children, note that strollers can be checked in at Guest Services near Section 101 on the Plaza Level. The venue also offers accessible seating and companion seating on all levels, along with disability parking and an Assistive Listening System for guests who need it.
By following the Frost Bank Center's bag policy and arriving prepared, you'll spend less time in line and more time enjoying world-class entertainment. Whether you're cheering on the San Antonio Spurs, catching a concert by your favorite artist, or experiencing the excitement of the rodeo, knowing these policies in advance ensures your visit starts off on the right foot. For the most current information and any last-minute updates, always visit the official Frost Bank Center website or contact their Fan Operations at 210-444-5140 before your event.