The KeyBank Center, a premier venue for concerts, and sporting events, and the home of the Buffalo Sabers, places the utmost importance on the safety and security of its guests. As part of this commitment, the center has implemented a specific bag policy designed to create a secure environment for all attendees. This article outlines the details of the KeyBank Center bag policy so that you can be fully prepared before your next visit.
Key Bank Center Bag Policy
In accordance with its commitment to ensuring guest safety, the KeyBank Center has established a strict bag policy. Learn more below on what you can bring into the Key Bank Center.
Permitted Bags
While larger bags are not allowed, clutches measuring no more than 4 x 6 x 1.5 inches are permitted. These compact accessories will be subject to a visual inspection upon entry. By allowing small clutches, the KeyBank Center strikes a balance between security and convenience, ensuring that guests can still carry essential items with them.
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Prohibited Items
The KeyBank Center prohibits all bags, backpacks, and purses from being brought into the venue. This restriction is in place to minimize the risk of any security threats and to streamline the entry process for guests.
- Animals (except service animals)
- Aerosol cans
- Alcoholic beverages
- Backpacks
- Drones
- Explosives
- Firearms
- Food or beverage from outside
- Illegal drugs
- Laser pens
- Self-defense spray
- Weapons of any kind
Bag Policy Exceptions
The KeyBank Center recognizes that certain circumstances may require exceptions to the bag policy. Medically necessary items, such as medications or medical equipment, are allowed after undergoing a thorough security screening. Additionally, diaper bags for guests with infants or young children are permitted, provided they also pass a comprehensive security check.
Camera Policy
For Buffalo Sabres and Buffalo Bandits games, guests are permitted to use flash photography and cameras with long lenses, ensuring they do not obstruct the views of others. The use of tripods is strictly prohibited, and all photography should be confined to one's seat, refraining from utilizing the “mouseholes” in the glass. Video recording is exclusively allowed during youth hockey or lacrosse events. Designated areas, such as the 200 level platforms and glass cutouts, are solely reserved for those with media credentials.
Lost & Found
Whether attending a Buffalo Sabres game or a concert, if you've misplaced an item or found something, head to Account Services. It's conveniently located on the ground floor in the Pavilion.
Frequently Asked Questions
What is the Key Bank Center Bag Policy?
The KeyBank Center has a clear policy on bags to ensure the safety and security of its guests. While larger bags are prohibited, guests can bring clutches that measure no more than 4 x 6 x 1.5 inches. These small bags will be visually inspected upon entry. All bags, backpacks, and purses, in general, are not allowed inside the venue.
Are there any exceptions to the bag policy?
Yes, the KeyBank Center understands that there might be special circumstances. Medically necessary items, like medications or specific medical equipment, are allowed but will undergo a thorough security screening. Diaper bags for guests with infants or young children are also permitted, given they pass an extensive security check.
Can I use my camera during events at the KeyBank Center?
During Buffalo Sabres and Buffalo Bandits games, the use of flash photography and cameras with long lenses is permitted, as long as it doesn't obstruct other guests' views. However, tripods are strictly forbidden. Photography should only be done from your seat and not through the “mouseholes” in the glass. Note that video recording is only allowed during youth hockey or lacrosse events.
What should I do if I lose something during an event?
If you lose an item or find something while attending a Buffalo Sabres game or a concert at the KeyBank Center, you should approach Account Services. They are conveniently situated on the ground floor in the Pavilion and will assist with lost and found items.